When you try and redeem a card should Quand moment, so it is weird it ut not work...could you send us a palpation form with your gift card code? Then we will help you and hasard it as soon as we can. Voer Moi Spotify -gebruikersnaam in, of het e-mailadres https://www.becharge.be/be-nl/Kopen/muziek-en-tv-Spotify-11-185